Uber performance: Demand for convenient inner-city transport has driven revenue growth

Operators in the Ridesharing Services industry develop and operate online platforms that connect drivers and passengers, to provide on-demand passenger transport services. Drivers in the industry operate as independent contractors. These platforms are typically accessed through smartphone apps. The industry excludes taxi companies, such as 13CABS, that provide taxi-booking services through smartphone apps alongside their traditional taxi operations. The industry also excludes UberBlack and online booking systems for hire cars and owner-drivers, such as chauffeurs. These services represent external competition to the industry.The industry has grown significantly over the past five years, as demand has increased for convenient and cost-efficient inner-city transport...read more.

Industry Statistics & Market Size
Annual Growth 15-20
Forecast Growth 20-25
Market Share of Companies

Industry Threats & Opportunities

  • Increasing acceptance of ridesharing services has driven industry revenue growth
  • Industry services are heavily focused in urban areas, with rising urbanisation boosting demand
  • Rising active user numbers is anticipated to boost industry profitability over the period
  • Industry Report - Industry Investment Chapter

    The Ridesharing Services industry exhibits high capital intensity. For every dollar spent on capital intensity, industry operators are expected to spend an estimated $1.17 on wage costs in the current year. Operators keep wage costs low by engaging independent contractors as drivers. Capital expenditure typically constitutes investment in the computer hardware required to develop and maintain ridesharing platforms. Capital intensity has risen over the past five years, as firms entering the industry have invested in capital equipment to set up their Australian operations...purchase to read more.

    Additional Insights for the Ridesharing Services Industry

    IBISWorld has determined the most important Key Success Factors for the Ridesharing Services are:

  • Easy access for clients
  • Effective product promotion
  • Company's product is user/consumer friendly
  • IBISWorld analysts also discuss how external factors such as IT and telecommunications adoption and Level of urbanisation in the Ridesharing Services industry impact industry performance..

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    What's in this report

    What is the Ridesharing Services Industry?

    Industry firms provide ridesharing software platforms that connect passengers with drivers. These drivers operate as independent contractors. Firms in the industry charge a commission to drivers for using their booking platform. The industry excludes UberBlack, as this service is offered by professional drivers. Online booking systems for taxi companies, such as 13CABS, hire cars and owner-drivers, such as chauffeurs, are also excluded from the industry.

    Industry Products
  • Ridesharing with a small vehicle
  • Ridesharing with a larger vehicle
  • Carpooling
  • Industry Activities
  • Developing and operating ridesharing platforms
  • Developing and operating carpooling platforms
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • IT and telecommunications adoption
  • Level of urbanisation
  • Real household discretionary income
  • Total tourist visitor nights

  • Current Performance
  • Driving performance
  • Legislative hurdles
  • The sharing economy
  • Industry structure and profit
  • Chart: Revenue Growth

  • Industry Outlook
  • Growth opportunities
  • Innovation
  • Competition
  • Participation

    and profit

  • Table: Ridesharing Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Ridesharing Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Consumers

  • Key Selling Industries
  • Computer and Software Retailing
  • Data Storage Services
  • Internet Service Providers
  • Telecommunications Services

  • Products & Services
  • Ridesharing with a small vehicle
  • Ridesharing with a larger vehicle
  • Carpooling
  • Chart: Ridesharing Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Users aged between 35 and 49 years old
  • Users aged between 25 and 34 years old
  • Users aged under 25 years old
  • Users aged 50 years old and over
  • Chart: Major Market Segmentation for the Ridesharing Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Ridesharing Services

  • Basis of Competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Ridesharing Services Industry

  • Industry Globalization
    Uber Australia Pty Ltd,
  • Table: Uber Australia Pty Ltd - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Ridesharing Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Ridesharing Services Industry
  • Industry Revenue (2011-2025)
  • Industry Gross Product (2011-2025)
  • Establishments (2011-2025)
  • Businesses (2011-2025)
  • Employment (2011-2025)
  • Wages (2011-2025)
  • Wages (2011-2025)
  • Purchases (2011-2025)
  • Profit (2011-2025)
  • Depreciation (2011-2025)
  • Rent (2011-2025)
  • Utilities (2011-2025)
  • Other (2011-2025)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Active Driver
  • Drivers that frequently use a ride-sharing platform. Uber has stated that they define active drivers as drivers that conduct at least four rides a month.
  • Sharing Economy
  • An economic model where consumers access goods and services through a peer-to-peer based online platform.
  • Smartphone Apps
  • A computer program designed to operate on a smartphone.
  • User
  • For ride-sharing platforms, a user represents the individual requesting the ride.
  • What Our Customers Say

    Why buy this report?

    The Ridesharing Services market research report provides key industry analysis and industry statistics, measures market size, analyzes current and future industry trends and shows market share for the industry’s largest companies. IBISWorld publishes the largest collection of industry reports so you can see an industry’s supply chain, economic drivers and key buyers and markets.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Ridesharing Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Ridesharing Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Ridesharing Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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