Weathering the storm: Industry revenue grows despite higher claims from severe weather events

The Home and Contents Insurance industry has recorded solid revenue growth over the past five years. However, a high number of expensive claims arising from floods, cyclones and bushfires over the period have weighed on industry profitability. Insurers have raised premiums significantly over the past five years to cope with higher risk and to recover profits. As a result, industry revenue is expected to increase at an annualised 1.9% over the five years through 2018-19, to $9.3 billion. This includes anticipated revenue growth of 3.7% in the current year. Rising premiums have also benefited the industry by offsetting the effects of weaker investment revenue and the higher claim values over the past five more.

Industry Statistics & Market Size
Annual Growth 14-19
Forecast Growth 19-24

Industry Threats & Opportunities

  • The rising cost of insuring homes and contents is prompting industry consolidation
  • Revenue from home and contents insurance premiums has risen strongly over the past five years
  • Industry operators’ investment income is forecast to increase marginally as interest rates rise
  • Industry Report - Starting a New Business Chapter

    The Home and Contents Insurance industry exhibits high barriers to entry. The major barriers for potential entrants is the strict insurance regulatory requirements, and the high level of concentration, which makes it difficult for new entrants to obtain market share. To become a general insurer in Australia, potential entrants need to obtain authorisation from the Australian Prudential Regulation Authority (APRA) and report regularly to APRA. APRA regulation and policy also impose a minimal level of capital assurance and solvency to maintain operations. This means that capital requirements are particularly high, especially for home and contents insurance, where claims are often for high-value assets. Des...purchase to read more.

    Additional Insights for the Home and Contents Insurance Industry

    IBISWorld has determined the most important Key Success Factors for the Home and Contents Insurance are:

  • Ability to carry out risk assessment of clients
  • Access to highly skilled workforce
  • Economies of scale
  • IBISWorld analysts also discuss how external factors such as Number of households and Cost of natural disasters in the Home and Contents Insurance industry impact industry performance..

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    What's in this report

    What is the Home and Contents Insurance Industry?

    Industry firms underwrite home and contents insurance policies that protect against loss or damage to property due to theft, fire and other causes. Policies underwritten by industry operators also protect against personal liability that may arise from injury on an insured person’s property.

    Industry Products
  • Strata insurance
  • Disaster insurance
  • Contents insurance
  • Liability insurance
  • Industry Activities
  • Contents insurance
  • Disaster insurance
  • Strata insurance
  • Liability insurance
  • Home insurance
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Number of households
  • Cost of natural disasters
  • year bond rate
  • All Ordinaries index

  • Current Performance
  • Rising claim numbers
  • Rising premiums
  • Weaker investment returns
  • Industry structure
  • Renters
  • Chart: Revenue Growth

  • Industry Outlook
  • Investment returns
  • Industry risks
  • Regulatory changes
  • Changing housing preferences
  • Table: Home and Contents Insurance Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Home and Contents Insurance Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Residential Property Operators
  • Consumers

  • Key Selling Industries
  • Financial Planning and Investment Advice
  • General Insurance
  • Insurance Brokerage

  • Products & Services
  • Contents insurance
  • Disaster insurance
  • Strata insurance
  • Liability insurance
  • Chart: Home and Contents Insurance Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Owner-occupiers
  • Renters
  • Investors
  • Residential property operators
  • Other
  • Chart: Major Market Segmentation for the Home and Contents Insurance Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Wages
  • Net claims expenses
  • Reinsurance expenses
  • Underwriting expenses
  • Chart: Cost Structure Benchmarking – Sector vs Home and Contents Insurance

  • Basis of Competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Home and Contents Insurance Industry

  • Industry Globalization
    Insurance Australia Group Limited, Suncorp Group Limited, QBE Insurance Group Limited, Allianz Australia Limited,
  • Table: Insurance Australia Group Limited - financial performance
  • Table: Suncorp Group Limited - financial performance
  • Table: QBE Insurance Group Limited - financial performance
  • Table: Allianz Australia Limited - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Home and Contents Insurance Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Home and Contents Insurance Industry
  • Industry Revenue (2010-2024)
  • Industry Gross Product (2010-2024)
  • Establishments (2010-2024)
  • Businesses (2010-2024)
  • Employment (2010-2024)
  • Wages (2010-2024)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Agents And Distributors
  • Companies who issue and sell insurance policies on behalf of the underwriter.
  • Coverage
  • The range and extent of unforeseen events in which insurers will offer a payout.
  • Reinsurance
  • Reinsurance is insurance that is purchased by an insurance company from another insurance company as a means of risk management.
  • Underwriting
  • The costs of administering insurance, which include acquisitions, levies and charges.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Home and Contents Insurance market research report can be used to help you: understand market size and growth potential; major companies; draft business plans and pitch books; and conduct benchmarking and SWOT analysis. Our industry analysis highlights macro industry trends in the overall sector and micro trends faced by companies that do business in the industry. The industry report also provides key industry statistics and 5-year forecasts to anticipate future industry prospects so you can decide with confidence.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Home and Contents Insurance:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Home and Contents Insurance market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Home and Contents Insurance, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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