Most agreeable: Rising demand from commercial clients has supported revenue growth

The Alternative Dispute Resolution (ADR) Services industry in Australia provides individuals and corporations with avenues to resolve disputes without litigation. ADR services primarily consist of mediation, conciliation and arbitration services, and can be provided by any individual accredited with a relevant industry body. However, barristers and solicitors often provide these services. The popularity of ADR has surged over the past decade, which has underpinned strong industry revenue growth. Overall, industry revenue is expected to increase at an annualised 2.9% over the five years through 2018-19, to $1.4 billion. This includes anticipated growth of 1.2% in the current more.

Industry Statistics & Market Size
Annual Growth 14-19
Forecast Growth 19-24
Market Share of Companies
There are no companies with a dominant market share in this industry

Industry Threats & Opportunities

  • Rising demand from commercial clients has supported industry growth over the past five years
  • Law firms have increasingly offered integrated legal and ADR services over the past five years
  • Increasing awareness of industry services and rising litigation costs will support industry growth
  • Industry Report - Industry Products Chapter

    The Alternative Dispute Resolution (ADR) Services industry primarily provides ADR services for individuals and companies, which can be divided into three main service types: mediation, arbitration and conciliation. ADR cases are typically managed by an independent third party selected by the disputants or appointed by an industry body or court. ADR serves as a lower cost, less formal, and more private process than judicial determination (litigating through the courts).The different types of ADR services are distinguished by the amount of guidance offered. Facilitative services involve the ADR provider facilitating a negotiation between the disputants. Advisory services involve the provider advising the disputants on the facts and legal outcomes relating to their dispute. Det...purchase to read more.

    Additional Insights for the Alternative Dispute Resolution Services Industry

    IBISWorld has determined the most important Key Success Factors for the Alternative Dispute Resolution Services are:

  • Access to highly skilled workforce
  • Having a high profile in the market
  • Fast adjustments made to changing regulations
  • IBISWorld analysts also discuss how external factors such as Number of businesses and Government consumption expenditure in the Alternative Dispute Resolution Services industry impact industry performance..

    shopping_cartPURCHASE OPTIONS

    Look under the hood?

    Download a FREE sample report

    Top 500 Companies List
    has been released

    Click here for more

    What's in this report

    What is the Alternative Dispute Resolution Services Industry?

    Operators in the industry primarily assist disagreeing parties to resolve disputes through processes and techniques other than a court trial. This includes methods such as mediation, arbitration, conciliation and other means of dispute resolution.

    Industry Products
  • Mediation
  • Arbitration
  • Conciliation
  • Other ADR services
  • Industry Activities
  • Mediation services
  • Conciliation services
  • Arbitration services
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Number of businesses
  • Government consumption expenditure
  • Number of deaths
  • Number of divorces
  • Days lost to industrial disputes

  • Current Performance
  • ADR benefits
  • Business and government activity
  • Other demand drivers
  • Profitability and participation
  • Chart: Revenue Growth

  • Industry Outlook
  • Demand conditions
  • Profitability and participation
  • Community legal services funding
  • Table: Alternative Dispute Resolution Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Alternative Dispute Resolution Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Mining
  • Construction
  • Financial and Insurance Services
  • Consumers

  • Key Selling Industries
  • Computer and Software Retailing
  • Office Property Operators
  • Online Information Services

  • Products & Services
  • Mediation
  • Arbitration
  • Conciliation
  • Other ADR services
  • Chart: Alternative Dispute Resolution Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Commercial clients
  • Private individuals
  • Public sector clients
  • Other markets
  • Chart: Major Market Segmentation for the Alternative Dispute Resolution Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Alternative Dispute Resolution Services

  • Basis of Competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Alternative Dispute Resolution Services Industry

  • Industry Globalization
    There are no major players in this industry. This report includes analysis of other companies.
    Capital Intensity
  • Chart: Level of Capital Intensity for the Alternative Dispute Resolution Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Alternative Dispute Resolution Services Industry
  • Industry Revenue (2010-2024)
  • Industry Gross Product (2010-2024)
  • Establishments (2010-2024)
  • Businesses (2010-2024)
  • Employment (2010-2024)
  • Wages (2010-2024)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
  • Alternative dispute resolution.
  • Court-Annexed Adr
  • A process whereby a court refers a particular case to ADR, which tends to be conducted by an officer of the court. Courts' powers to refer cases to ADR vary by state and court type.
  • Disputant
  • A person engaged in a dispute.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Alternative Dispute Resolution Services market research report is a comprehensive guide to market size and growth prospects. Our industry reports offer strategic industry analysis of the factors influencing companies, including new product developments, economic, lifestyle and demographic influences, distribution and supply chain factors and pricing issues. Full analysis accompanies our data forecasts to illustrate how the market responds to emerging industry trends.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Alternative Dispute Resolution Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Alternative Dispute Resolution Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Alternative Dispute Resolution Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

    Contact Us

    Want to speak to a representative? Call us.